We strive to ensure high standards and provide a first class service with each visit. However,

if you are not satisfied with the quality of the finish

our staff then  please inform us  A.S.A.P

If your requirements change, i.e. adding additional windows to the property or changing the cleaning frequency,

a new

quotation may be required.

Safety is of paramount importance to us, we request that small children and pets be enclosed in the safety of the house for the duration of the clean.

We always work within the current Health & Safety legislation, but if we deem any conditions unfit or hazardous then

work will not continue until conditions are improved.

 Insurance - we are covered for public liability.

If an inside clean is required, all window sills must be cleared and awkward curtains removed before cleaning commences.

We some times have to work in the rain. If the rain is to bad we will not clean and leave you till your next due date

if it is raining when we clean your windows and they do not dry satisfactorily once the rain has stopped, we will return to re-clean the affected window/s. To take advantage of this service you must inform us within 8hours of the clean

Any customer not providing adequate access to the rear of the property will only have the accessible windows cleaned; however they will be charged accordingly for this reduced service. 

 All due payments must be received within your specified time